According to updated data released by Fact.MR, a market research and competitive intelligence provider, the global digitalization trend is set to increase the global self-service kiosk market from a size of US$ 34.2 billion in 2024 to US$ 92.8 billion by 2034.

Consumers are demanding for more customized and user-friendly interface kiosks. These technologies help to minimize waiting times and offers quick response. Foodservice establishments are widely utilizing self-service kiosk for better consumer experience. The personalized and interactive kiosks, which are well known to reduce waiting times, are finding significant installations in shopping malls, hospitals, restaurants, airport, and banks.

North America and Europe are profitable markets for self-service kiosk manufacturers due to the presence of companies that are early adopters and tech-savvy consumers. South Asia Pacific and East Asia are set to emerge as fastest-growing marketplaces. The rising adoption of latest technologies and growing trend of modernization is expected to boost the sales of self-service kiosks in these regions.

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Key Takeaways from Market Study
Global demand for self-service kiosks is foreseen to rise at a CAGR of 10.5% from 2024 to 2034. The market for self-service kiosks in the United States is approximated at US$ 5 billion in 2024.

Sales of self-service kiosks in South Korea are anticipated to increase at a CAGR of 12.1% during the next 10 years. The retail sector is estimated to hold 54% of the global market share in 2024.

“Integration of machine learning and artificial intelligence substantially enhancing features of self-service kiosks and driving their usage,” says a Fact.MR analyst.

Digital Transformation Boosting Self-service Kiosk Adoption Across Various Sectors
With numerous technological advancements, self-service technologies are being extensively utilized in banks, hospitals, airports, amusement parks, and more. Consumer demand for self-service kiosks is rising steadily as more people seek enhanced experiences, including customization, convenience, and interactive interfaces.

Consumers are widely embracing self-service kiosk technologies in locations such as shopping malls, airports, and hospitals, which help reduce waiting times and offer personalized, interactive services. These factors are expected to drive further penetration of self-service kiosks, with increasing adoption by retail stores, healthcare facilities, and convenience stores.

The use of physical barcode scanners and self-checkout counters for payments is set to propel the growth of the self-service kiosk market. Fast-food chains like Taco Bell and McDonald’s are also significantly increasing their installation of self-service kiosks.

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Top Key Players are Advanced Kiosks, Embross, IER, Kiosk Information Systems, Aila Technologies, Inc., NCR Corporation, REDYREF, Source Technologies, ZEBRA Technologies Corporation, Meridian Kiosks

Competitive Analysis
The global self-service kiosk market is competitive due to the presence of strong industry leaders. New companies eager to enter the market are employing innovation and niche marketing strategies. Investments in RD are expected to lead to the development of innovative solutions. Instead of struggling in the vast market, niche marketing tactic is expected to offer ample opportunities to new companies.

More Valuable Insights on Offer
Fact.MR, in its new offering, presents an unbiased analysis of the self-service kiosk market, presenting historical demand data (2018 to 2023) and forecast statistics for the period (2024 to 2034).

The study divulges essential insights on the market based on product (food self-service kiosks, beverage self-service kiosks, retail self-service kiosks, parking self-service kiosks, electric vehicle charging self-service kiosks, patient interactive self-service kiosks, information self-service kiosks, employment self-service kiosks, check-in self-service kiosks, automated teller machines), payment method (cash payment, non-cash payment), and end-use industry (banking financial services, healthcare, retail, hospitality, transportation, others), across six major regions of the world (North America, Latin America, Europe, East Asia, South Asia Oceania, and MEA).